Privacy Policy

At SafeSpaceTherapyNJ, LLC, (“SafeSpace”, “We”, “Us”), we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our websites or use our services.

By using our websites (www.SafeSpaceTherapyNJ.com and www.SafeSpaceNJ.com) you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide our services and enhance your experience:

• Personal Information: Includes your name, email address, phone number, and other contact details submitted through our website or during service registration.
• Health Information: Any details you voluntarily share related to your mental health needs.
• Website Usage Data: Information automatically collected through cookies, analytics tools, and similar technologies, such as IP address, browser type, and interaction with our site.

2. How We Use Your Information

We use the information we collect to:

• Provide mental health services, including therapy sessions and consultations.
• Respond to inquiries, schedule appointments, and manage your account.
• Comply with legal or regulatory obligations.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

• Service Providers: With third-party vendors who assist in delivering services (e.g., scheduling software, email platforms, SMS services).
• Legal Compliance: When required by law or to protect our rights, safety, or property.
• Consent: When you explicitly authorize us to share your information.

4. Virtual Therapy Services

Our services are conducted in compliance with applicable state and federal privacy laws, including HIPAA.

5. Data Security

We employ robust security measures to protect your personal and health information from unauthorized access or disclosure. While we strive to safeguard your data, no online system is completely secure, and we encourage you to take precautions when sharing sensitive information.

6. Specific Provisions for Minors

We do not provide services to children or adolescents. We do not knowingly or intentionally collect personal data online from minors. Individuals may request to have data removed by contacting info@SafeSpaceTherapyNJ.com. 

7. Social Media Interactions

If you engage with us on social media platforms, please note the following:

• These platforms have their own privacy policies, which we recommend you review.
• We do not regularly monitor or respond to direct messages sent via social media.
• Our social media accounts are for informational purposes only and do not supplement therapy or provide clinical support.
• In case of a mental health emergency, do not rely on social media to contact us. Instead, call the Mental Health Hotline at 988 (in the U.S.) or seek immediate assistance from emergency services.

We are committed to protecting your privacy in social media interactions and do not share any client information or disclose details that may compromise confidentiality.

8. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your personal data, subject to applicable legal obligations.
• Opt-out of receiving marketing emails by unsubscribing.
• Inquire about how your data is collected and used.

To exercise these rights, please contact us using the information provided below.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please reach out to us at info@safespacetherapynj.com

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date shown below.

By continuing to use our website or services, you acknowledge and agree to the terms of this policy.

SMS Terms and Conditions

At SafeSpaceTherapyNJ, LLC, (“SafeSpace”, “We”, “Us”), we are committed to the privacy of your communication and safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Safe Space Therapy. This includes SMS messages for external conversations.

1. SMS Consent Communications

The information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from SafeSpace, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your appointments.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from SafeSpace in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us at info@safespacetherapynj.com.

7. Help

If you are experiencing any issues, please contact us at info@safespacetherapynj.com. 

8. Collection and Use of SMS Data

When you communicate with SafeSpace via SMS, we may collect information, including but not limited to:

• Your phone number
• The content of your messages
• Responding to your inquiries
• Providing customer support
• This information is used solely for the following purposes:
  • Improving our business and the services we provide
  • Complying with legal requirements

We will not use your SMS data for any other purpose without your written consent.

9. Protection of SMS Data

We employ industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

10. Disclosure of SMS Data

SafeSpace does not disclose SMS contact or content data to third parties unless:

• Required by law
• Necessary to protect the rights, property, or safety of SafeSpaceTherapyNJ, its users, or others

11. User rights

You have the right to access, correct, or delete your SMS contact or content data, except where retention is required by law. For assistance or to exercise your rights, please contact us at info@safespacetherapynj.com

12. Retention policy

SafeSpace maintains SMS and other records in compliance with New Jersey law, which typically requires a retention period of seven years.

13. Changes to this SMS Privacy Policy

SafeSpace reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

14. Contact Us

Please direct inquiries to info@safespacetherapynj.com